Since this is a bespoke bakery, only base prices will be visible to all customers.
We try our best to keep our prices steady. Extra customizations, specialty flavors, add-ons, time, supplies, effort, and the market for ingredients during certain times of the year, are all the ultimate determining factors for each cake.
We currently only accept Zelle or Cashapp, for which the information will be provided in your invoice confirmation.
Please be aware that orders must be paid in full at least one week prior from the pickup date in order to book a time and date slot. The same applies to large orders exceeding $100; however, a half-deposit must be made at least two weeks prior from the pickup date to ensure the order is booked.
Cancellation of orders must be communicated to Cakes & Canvas one week before pickup date.
Cancellation of large orders (exceeding $100), must be communicated to Cakes & Canvas two weeks before pickup date.
There will be no refund if the cancellation request is made after the time frames above, there will be an additional charge of 25% of the order to cover the cancellation fee.
At this time, we only offer delivery services on wedding orders upon request, granted that this is communicated prior to order confirmation. The general rule is $30/10 miles and $15 /hour.
All other orders must be picked up from our location within the designated time slot. Pickup details are sent within the confirmation email.
Once our desserts have left our premises, we no longer hold the responsibility for any damages that may occur after. We ensure the standard and integrity of our cakes, up until they are picked up. External factors or mishandling while in transit to the final venue are out of our control, hence refunds cannot be made. Customers are always reminded on how to care for their desserts to maintain their quality!